Susanna Wesley F. A. Q.
What is our mission statement?
Our goal at Susanna Wesley is to make a difference in every life we touch by providing only the highest quality care and service, meeting the needs of our residents, families, physicians, and employees with compassion, dignity and love.
How long is the average length of stay?
The length of stay goes according to the diagnosis and rehabilitation potential therefore, it may vary from patient to patient. The length of stay is determined at multi-disciplinary team meetings with the patients, family, and treating staff.
What type of therapy or services do you provide?
Susanna Wesley Health Center specializes in providing short-term rehabilitation services in order to maximize each resident’s potential and restoring their independence. These services include physical, occupational, speech, wound care, intravenous, and psychological.
What type of insurance do I need?
Susanna Wesley Health Center accepts Medicare, Private Pay, Respite Care, Hospice, Medicaid, and other major insurance providers.
Dietary options?
Susanna Wesley Health Center have licensed dieticians who are dedicated to offering exceptional, healthy cuisine with a customized menu that adapts to each individual’s diet.
What is the cost?
There are established rates for the insurance providers and private paying guests will be accessed as to the diagnosis and treatment plans. For private pays, you may request an invoice according to the treatment plan needed.
Are there religious services?
Susanna Wesley Health Center offers daily and weekly nondenominational services.
Are there physicians on staff and what specialties?
We have an excellent team of physicians in varies specialties, including Internal and Family Medicine, Physiatrist, among others.
Hours of operation?
The facility operates 24 hours a day, seven days a week.
Visiting hours?
Visiting hours are from 8:30 a.m. to 7:00 p.m.
How often will I be in rehabilitation on a daily basis?
The amount of rehabilitation will be determined upon guest’s evaluation and physician recommendations.
Will there be outside outings and recreational activities?
Our energetic and enthusiastic activities staff offers creative programming to meet the needs and interests of all of our residents. These include Intellectual Activities, Musical Entertainers, Arts and Crafts, Pet Therapy, Trips to Local Attractions, Cooking Classes, Latin Socials, and Karaoke. (A schedule of activities will be posted every month).
What are your certifications?
Five-star facility.
Do you offer valet parking?
Valet parking is available.
How many meals a day?
We provide breakfast, lunch, and dinner plus day snacks.